Innovation and excellence Archives - Clinco https://clinco.co.uk/category/innovation-and-excellence/ Clinical Record Collation Services Fri, 23 Jan 2026 17:36:20 +0000 en-GB hourly 1 https://clinco.co.uk/wp-content/uploads/2016/05/cropped-clinco-favicon-32x32.png Innovation and excellence Archives - Clinco https://clinco.co.uk/category/innovation-and-excellence/ 32 32 What makes a good Medical Chronology? https://clinco.co.uk/medical-chronologies/?utm_source=rss&utm_medium=rss&utm_campaign=medical-chronologies Fri, 28 Nov 2025 16:02:40 +0000 https://clinco.co.uk/medical-chronologies/ Time-saving, expert solution brings clarity to many complex cases involving medical chronologies requiring discretion and professionalism. Clinco produce chronologies from complex records, setting out relevant events and entries having regard to issues on liability and causation.

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]]> Update required but existing medical records not in a satisfactory state?  Clinco can help. https://clinco.co.uk/update-required-but-existing-medical-records-not-in-a-satisfactory-state-clinco-can-help/?utm_source=rss&utm_medium=rss&utm_campaign=update-required-but-existing-medical-records-not-in-a-satisfactory-state-clinco-can-help Wed, 14 Apr 2021 14:38:16 +0000 https://clinco.co.uk/?p=4348 The groundwork is so important in medical records pagination.  Any update is much more straightforward if the records have been sorted properly at the outset.  For example, they should be divided into clinical specialties, admissions, surgical and theatre records by operation, in correct date order within each category. Where this has not happened the bundle […]

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]]> Electronic medical records – easier to alter after the event? https://clinco.co.uk/electronic-medical-records-easier-to-alter-after-the-event/?utm_source=rss&utm_medium=rss&utm_campaign=electronic-medical-records-easier-to-alter-after-the-event Fri, 05 Mar 2021 18:01:16 +0000 https://clinco.co.uk/?p=4327 We hardly ever see cases where medical records have been changed after the event.  We believe this is vanishingly rare and the vast majority of cases are dealt with in good faith by healthcare providers facing an allegation of clinical negligence.  However, we know of two cases where the court has found that records were […]

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]]> Working remotely? Let us know how we can assist – we’re here to help. https://clinco.co.uk/working-remotely-let-us-know-can-assist-help/?utm_source=rss&utm_medium=rss&utm_campaign=working-remotely-let-us-know-can-assist-help Fri, 08 Jan 2021 14:28:16 +0000 https://clinco.co.uk/?p=4308 At Clinco we’ve started 2021 assisting many of our clients to consolidate flexible and digital working. Working remotely? Clinco is a remote service, we are used to digital working.  We’re well placed to advise and assist our clients with their needs.  We are still seeing plenty of hard copy records, but we’re seeing a steady […]

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]]> Flexible and digital – paperless working comes into its own https://clinco.co.uk/flexible-digital-paperless-working-comes/?utm_source=rss&utm_medium=rss&utm_campaign=flexible-digital-paperless-working-comes Mon, 12 Oct 2020 15:16:16 +0000 https://clinco.co.uk/?p=4283 A move to more flexible and digital working At Clinco we’ve been busy through the summer and early autumn assisting many of our clients transition to more flexible and digital working.  Here are some of the new areas where we’ve been able to help: We’ve… liaised with fee earners working from home enabling them to […]

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]]> Opening imaging CDs…Clinco is here to help! https://clinco.co.uk/open-imaging-cds-help/?utm_source=rss&utm_medium=rss&utm_campaign=open-imaging-cds-help Tue, 11 Jun 2019 15:49:31 +0000 https://clinco.co.uk/?p=4190 Opening imaging discs is a constant bugbear for those involved in clinical negligence cases.   At a recent conference hosted by Inspire MediLaw, those who expressed their frustration included most of the experts and specialist solicitors present. CDs are not a very suitable method of storing large complex graphic files, such as X rays and other […]

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]]> No job too big or too small… https://clinco.co.uk/no-job-too-big-or-too-small/?utm_source=rss&utm_medium=rss&utm_campaign=no-job-too-big-or-too-small Tue, 13 Nov 2018 13:58:16 +0000 https://clinco.co.uk/?p=4067 This week our largest ever case and our smallest ever case were both, by complete coincidence, with us at the same time.  Both were sent out on the same day.  The small one was only 18 pages. Behind every set of medical records we see, there is a person going through a dreadful time and […]

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]]> Get your medical records paginated for the New Year…and a clear desk for the holiday season https://clinco.co.uk/medical-records-paginated/?utm_source=rss&utm_medium=rss&utm_campaign=medical-records-paginated Wed, 29 Nov 2017 21:05:15 +0000 https://clinco.co.uk/?p=3951 If you have medical records that need to be paginated and would like to get them off your desk,  send them to us at Clinco.  If you get them to us before 10 December, we’ll get them back to you before 22 December so you can report to your client before Christmas.   If the timing […]

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]]> Would you like to save your medical expert’s time and reduce the cost of his or her report? https://clinco.co.uk/medical-expert-report/?utm_source=rss&utm_medium=rss&utm_campaign=medical-expert-report Mon, 20 Nov 2017 14:29:15 +0000 https://clinco.co.uk/?p=3937 Would you like to save your medical expert’s time, reduce the cost of his report, and have your case brought to the top of the pile? OK, we have the answer. Ask any experienced medical expert in any specialty, who is frequently instructed in clinical negligence and complex PI cases, and they will tell you […]

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]]> Pagination of medical records is not a commodity https://clinco.co.uk/pagination-medical-records/?utm_source=rss&utm_medium=rss&utm_campaign=pagination-medical-records Mon, 23 Oct 2017 15:26:15 +0000 https://clinco.co.uk/?p=3845 The pagination of medical records is not a commodity, like steel or rice, where the product is always the same.   Pagination is a service, where the quality may vary greatly from one pagination company to another – just as one law firm may be better than another.  Excellent and consistent quality is especially important in […]

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]]> Regulation and compliance – please ask for a copy of our free GDPR checklist https://clinco.co.uk/regulation-compliance-free-gdpr-checklist/?utm_source=rss&utm_medium=rss&utm_campaign=regulation-compliance-free-gdpr-checklist Tue, 19 Sep 2017 19:04:58 +0000 https://clinco.co.uk/?p=3738 Having posted a blog last week about regulation in relation to medical records outsourcing, to tie in with what firms are doing to prepare for the General Data Protection Regulation due to take effect from May 2018, we decided to go further and provide a checklist to make compliance easier. We have included the SRA […]

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]]> Using a medical collation service – regulation and compliance https://clinco.co.uk/regulation-compliance-using-medical-collation-service/?utm_source=rss&utm_medium=rss&utm_campaign=regulation-compliance-using-medical-collation-service Tue, 12 Sep 2017 14:51:58 +0000 https://clinco.co.uk/?p=3727 It’s become common practice in recent years for clinical negligence practitioners to use a collation service – to order and paginate the medical records, and often to provide a chronological summary of events. Outsourcing makes great sense and there’s been a natural uptake from medical lawyers, who are used to sending records out for other […]

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]]> Clinco achieves highly-rated data protection standard: ISO 27001 https://clinco.co.uk/clinco-achieves-highly-rated-data-protection-standard-iso-27001/?utm_source=rss&utm_medium=rss&utm_campaign=clinco-achieves-highly-rated-data-protection-standard-iso-27001 Thu, 07 Sep 2017 15:33:58 +0000 https://clinco.co.uk/?p=3703 We are delighted to announce that Clinco has achieved certification to the internationally recognised ISO 27001 standard in information security.  We believe that we are the first collation service in the UK to be accredited in this way.  Having been through the rigorous process successfully, Clinco can offer clients complete confidence that information and medical […]

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]]> The Clinco Challenge! https://clinco.co.uk/the-clinco-challenge/?utm_source=rss&utm_medium=rss&utm_campaign=the-clinco-challenge Thu, 09 Feb 2017 13:41:58 +0000 http://clinco.co.uk/?p=3082 The quick turnaround of medical records is something we keep a close eye on at Clinco.  We have noticed in recent weeks we have had a high number of especially onerous cases of medical records to collate – either highly complex, very urgent, partly in a foreign language or unusual in some other way.  It’s […]

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]]> Medical records collation – good communication is key https://clinco.co.uk/medical-records-collation-communication-key/?utm_source=rss&utm_medium=rss&utm_campaign=medical-records-collation-communication-key Thu, 17 Nov 2016 14:29:57 +0000 http://clinco.co.uk/?p=2996 Communication is key in medical records collation.  Probably the worst example of communication we ever came across in relation to collation of medical records was a collator who simply refused to respond to the solicitor when asked for an update on the records, and would not even return the records uncollated.  This went on for […]

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]]> Clinco – expert and cost-effective case preparation in clinical negligence cases https://clinco.co.uk/clinco-expert-and-cost-effective-case-preparation-in-clinical-negligence-cases/?utm_source=rss&utm_medium=rss&utm_campaign=clinco-expert-and-cost-effective-case-preparation-in-clinical-negligence-cases Fri, 29 Apr 2016 10:49:57 +0000 http://clinco.co.uk/?p=2873 Who are Clinco? Clinco offer expert and cost-effective case preparation in clinical negligence cases. We undertake all records-related case preparation tasks from ordering, paginating and indexing, to preparing a chronology of events relevant to the issues on breach and causation.  We report on missing records (early on before returning the case if these are crucial) […]

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]]> Clinco is an ideal backup administrative resource for any of your scanning, copying or printing requirements https://clinco.co.uk/clinco-is-an-ideal-backup-administrative-resource-for-any-of-your-scanning-copying-or-printing-requirements/?utm_source=rss&utm_medium=rss&utm_campaign=clinco-is-an-ideal-backup-administrative-resource-for-any-of-your-scanning-copying-or-printing-requirements Fri, 22 Apr 2016 14:20:57 +0000 http://clinco.co.uk/?p=2854 Paperless Solutions Clinco now provides all administrative services for paperless solutions.  If your office is already running on a paperless system then we are an ideal backup administrative resource for any of your scanning, copying or printing requirements – however small or large the task may be. How we can help If you are still […]

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]]> Spot the difference? https://clinco.co.uk/spot-the-difference/?utm_source=rss&utm_medium=rss&utm_campaign=spot-the-difference Tue, 22 Mar 2016 08:23:31 +0000 http://clinco.co.uk/?p=2836 Can you spot the difference between this…. And this? These are copies of an anonymised medical record. Both of these pages were disclosed by the same provider in the same case, although they were found hundreds of pages apart. At first sight they are ostensibly the same record, but there’s a difference  – potentially, an outcome-changing […]

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]]> The benefits of going paperless https://clinco.co.uk/benefits-going-paperless/?utm_source=rss&utm_medium=rss&utm_campaign=benefits-going-paperless Thu, 10 Mar 2016 11:22:31 +0000 http://clinco.co.uk/?p=2809 Electronic records in medical negligence and personal injury: what are the benefits? Although at Clinco we love paper and will always be working with hard copies at the ordering stage of collation, we have come to appreciate the benefits of electronic records.  They make for a tidier and more organised office environment, are easier to […]

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]]> Seven reasons to go paperless https://clinco.co.uk/seven-reasons-go-paperless/?utm_source=rss&utm_medium=rss&utm_campaign=seven-reasons-go-paperless Mon, 29 Feb 2016 14:21:31 +0000 http://clinco.co.uk/?p=2806 If you are a clinical negligence head of department, you will probably have considered going paperless or paper-light with your medical records.   Clinco can provide the support you need. Seven reasons to go paperless: ease of fee earner access to records, on screen any time instant transfer of records to expert and counsel via email […]

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]]> Selection from medical records of key documents https://clinco.co.uk/selection-from-medical-records-of-key-documents/?utm_source=rss&utm_medium=rss&utm_campaign=selection-from-medical-records-of-key-documents Tue, 10 Nov 2015 11:04:31 +0000 http://clinco.co.uk/?p=2802 What is the connection between fixed fees and the selection of key documents from medical records? The traditional full collation of all records model will become outdated  in the relatively near future due to pressure on costs.  It may go against the grain to select and exclude evidence at the investigative stage, for those of us who […]

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]]> Some reasons to go paperless (or paper-light) with your medical records https://clinco.co.uk/seven-reasons-to-go-paperless-or-paper-light-with-your-medical-records/?utm_source=rss&utm_medium=rss&utm_campaign=seven-reasons-to-go-paperless-or-paper-light-with-your-medical-records Mon, 12 Oct 2015 16:13:31 +0000 http://clinco.co.uk/?p=2780 Should I go paperless with my medical records? At Clinco we think this question is well worth considering.If you are a CN head of department, you will have considered going paperless or paper-light.   We know of firms that now only work with electronic records. This change has come about quite fast over the last year or […]

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]]> How much should the collation of medical records cost? https://clinco.co.uk/how-much-should-the-collation-medical-of-records-cost-how-does-this-fit-in-with-your-companys-case-preparation/?utm_source=rss&utm_medium=rss&utm_campaign=how-much-should-the-collation-medical-of-records-cost-how-does-this-fit-in-with-your-companys-case-preparation Mon, 28 Sep 2015 15:21:31 +0000 http://clinco.co.uk/?p=2761 Clinco is  a well-established lawyer-led collation service to solicitors specialising in Clinical Negligence. We have a wide client base across the UK. Medical collation costs can be quite substantial. After all, in some cases we are talking about analysing complex evidence of several thousand pages.  A good collation service like ours is really engaged in case […]

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]]> Duplicate medical records in safe hands with Clinco… https://clinco.co.uk/duplicate-medical-records-in-safe-hands-with-clinco/?utm_source=rss&utm_medium=rss&utm_campaign=duplicate-medical-records-in-safe-hands-with-clinco Fri, 14 Aug 2015 10:02:31 +0000 http://clinco.co.uk/?p=2741 Here is one hidden side of our work. Look how many duplicate medical records we extract each month in our collation work! Each page is checked, and the better copy taken for the bundle.   Yes, we are that thorough!  The computerisation of some medical records leads to multiple copies. There are many other reasons for […]

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]]> A few questions to ask your medical records collation service… https://clinco.co.uk/questions-ask-collation-service/?utm_source=rss&utm_medium=rss&utm_campaign=questions-ask-collation-service Thu, 05 Feb 2015 13:57:30 +0000 http://clinco.co.uk/?p=386 Clinco offers a full inhouse medical records collation service. Here are a few questions to ask your collator if they send your medical records out for collators working from home:  Are your collators employed, trained and supervised? Are the records dealt with inhouse or sent on elsewhere for collation? Can you print and scan records inhouse? Can you help […]

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]]> Pagination of medical records https://clinco.co.uk/pagination-machine/?utm_source=rss&utm_medium=rss&utm_campaign=pagination-machine Mon, 29 Sep 2014 12:02:30 +0000 http://clinco.co.uk/?p=192 Pagination of medical records – ie literally the numbering of pages – is not the medical collator’s favourite task. Traditionally the job of page numbering is done with a handheld paginator, or Bates numbering machine.  The traditional hand-held pagination machines at Clinco saw many years of service. We estimate that we hand-paginated the best part of two million pages of […]

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