Spot the difference?

Can you spot the difference between this….

anonymised medical record 1

And this?

anonymised medical record 2

These are copies of an anonymised medical record. Both of these pages were disclosed by the same provider in the same case, although they were found hundreds of pages apart. At first sight they are ostensibly the same record, but there’s a difference  – potentially, an outcome-changing difference which might send the expert view one way or another.

Now imagine the pages had several hundred other pages of evidence in between them, and that there were dozens of true duplicate pages of other records mixed randomly in with them. How many collators could you trust to find this sort of discrepancy – every time?  It’s a lot to ask.

If you picked up the difference you might be the right person to join our team of medical collators.

At Clinco, we train our collators to the point where it’s second nature for them to pick up these things.  (Four of our senior staff have been SRA accredited trainers).  Even more importantly, Clinco will only employ collators with relentless attention to detail and our whole working environment has been designed to promote focus – think library or exam room.

Not for everyone? Absolutely right.  We only seek those with a rare combination of talents who enjoy drilling into the detail.  Case preparation in medical litigation is a key stage of the case and should only be in the hands of sharp-eyed analysts who have seen tens of thousands of pages of medical evidence, and know what to look for.  Including those odd discrepancies.

If you are a medical solicitor or barrister who has those rare qualities we value, and would like to be considered for a post at Clinco, get in touch by emailing

The benefits of going paperless

Electronic records in medical negligence and personal injury: what are the benefits?

Although at Clinco we love paper and will always be working with hard copies at the ordering stage of collation, we have come to appreciate the benefits of electronic records.  They make for a tidier and more organised office environment, are easier to access and transfer, and can be navigated very easily. This especially the case with a detailed annotation – get in touch to ask more if you are not sure what this is or how it works.  Electronic records are much easier to send out to counsel or experts, or disclose to the other side.  For the times when a hard copy set really is needed it can be printed. Clinco  can do this for you at less cost than you can do it yourselves, by the way  – and clean, complete sets of records are there every time – no missing pages or degraded photocopies.  

paperless medical records at Clinco represented by a keyboard key with the word 'paperless' on it.

Like to keep your own hard copy set of the records?  

 There’s no reason why this can’t be done, alongside the electronic version. You will have all the benefits of the electronic set and need only file and organise one set of the records (perhaps choosing to do this with cases under a certain size, or which have reached a certain stage).

Older experts may prefer hard copies and again, no reason why not on an occasional basis (the printing cost will not be prohibitive and of course you will want to look after your experts by accommodating their preferences).  Counsel wanting hard copies could reasonably expect to print them themselves.

Clinco Paperless, which works closely with Clinco (and is literally next door), has a dedicated team which takes care of all aspects of the paperless office and will convert, annotate and transfer all hard copy legal documents to electronic versions which are easy to work with – whether on a case by case basis, or even a whole office at a time.  

Clinco’s main work continues to be meticulous case preparation and collation of records in complex cases but we have all the administrative resources to manage those documents electronically – all part of the same mission to take the case forward.

To find out more please take a look at our new website