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‘Tis the Season

‘Tis the Season

From the Clinco office
We have had such a busy year at Clinco – thank you to all our valued clients, suppliers, friends and supporters!  It’s gone very fast. ...
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Pagination

Pagination

From the Clinco office
At Clinco we are always looking for ways to improve our services.  We have been reviewing our pagination methods in the light of the decisive...
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Medical records cyber security

Medical records cyber security

General
Cyber security has been in the news recently, with so many organisations hit by the Crowdstrike software defect.  Many businesses ground to a halt as...
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10 years since Clinco moved to Discovery Park

10 years since Clinco moved to Discovery Park

General
It is 10 years this year since Clinco moved to Discovery Park, having outgrown our previous office.  We’re very fortunate to occupy a well-designed modern...
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High pagecount disclosure of medical records – pagination issues

High pagecount disclosure of medical records – pagination issues

The wider view
igh pagecount disclosure of medical records – pagination issues
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Publication of Panel report relating to the Transvaginal Mesh Case Record Review

Publication of Panel report relating to the Transvaginal Mesh Case Record Review

From the Clinco office
Congratulations to the Panel reporting to the Scottish Government on the Transvaginal Mesh Case Record Review, on publication of their report this week. Click on...
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Congratulations to our wonderful Records Manager Sharon!

Congratulations to our wonderful Records Manager Sharon!

From the Clinco office
Congratulations to our wonderful Records Manager, Sharon Philpott, who has completed 10 years at Clinco - lots more to come, we hope! Sharon has been...
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Scottish Government Transvaginal Mesh Case Record Review

Scottish Government Transvaginal Mesh Case Record Review

From the Clinco office
Clinco was very pleased to have been asked to work for the Transvaginal Mesh Case Record Review commissioned by the Scottish Government, due to report...
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Professional development success for Clinco Associate Caseworker

Professional development success for Clinco Associate Caseworker

From the Clinco office
We’re very proud to announce that Clinco Associate Caseworker Katie Osborne-Kadinopoulos has passed her challenging pre-medical course with flying colours.  This is quite something, as...
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Clinco ISO27001 audit passed with flying colours

From the Clinco office
Commitment to our clients Clinco invests in data security – since 2017 we have worked in accordance with the ISO27001 standard, to ensure that all...
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MEDICAL RECORDS ANALYST WANTED

From the Clinco office
MEDICAL RECORDS ANALYSTS Clinco is looking for medical records analysts to join our specialised team. We collate and analyse medical evidence for lawyers and local authorities....
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Success for Clinco in 5th annual information security audit

From the Clinco office
Success for Clinco in 5th annual information security audit Clinco continues to build on established information security credentials, with another successful external audit of our information...
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Clinco to assist with Scottish Government Case Record Review in relation to mesh implant surgery

From the Clinco office
Clinco is pleased to have been asked to take part in the Scottish Government’s Case Record Review in relation to mesh implant surgery.  The Case...
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Update required but existing medical records not in a satisfactory state?  Clinco can help.

Innovation and excellence
The groundwork is so important in medical records pagination.  Any update is much more straightforward if the records have been sorted properly at the outset....
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Electronic medical records – easier to alter after the event?

Innovation and excellence
We hardly ever see cases where medical records have been changed after the event.  We believe this is vanishingly rare and the vast majority of...
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Gillian Castle – squaring up to birth trauma and stoma use

The wider view
Gillian Castle sustained a life-changing injury whilst giving birth in 2011 – a 4th degree tear, resulting in a permanent stoma.  She was unable to...
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Working remotely? Let us know how we can assist – we’re here to help.

Innovation and excellence
At Clinco we’ve started 2021 assisting many of our clients to consolidate flexible and digital working. Working remotely? Clinco is a remote service, we are...
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Versatility and resilience during the pandemic

The wider view
Since March, we’ve been impressed by the versatility and resilience of our clients, who haven’t missed a beat as the pandemic hit.   Some of them...
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Flexible and digital – paperless working comes into its own

Innovation and excellence
A move to more flexible and digital working At Clinco we’ve been busy through the summer and early autumn assisting many of our clients transition...
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Clinco recommended for ISO 27001 re-certification

From the Clinco office
ISO 27001 re-certification We are delighted to say that following a  rigorous two day external audit, Clinco has  been recommended for re-certification to ISO 27001,...
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Resilience in unprecedented times

The wider view
We have been impressed by the resilience of the firms who have continued to send us new pagination instructions over the last month.  It’s good...
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Modern Law Awards

From the Clinco office
At Clinco, we aim to make a difference by working to a higher standard.  So any firm instructing us should find their expectations exceeded. We are...
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Medical records and pagination: the CJC report on fixed costs in lower value cases

The wider view
We posted our general observations recently on the recommendations of the CJC report published in October.  As a medical records pagination service, our specific area...
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CJC report on fixed costs in lower value cases – some observations

The wider view
The CJC report on fixed costs in lower value cases - some observations Fixed costs are back in the spotlight with the report of the...
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Pagination of medical records – updates made easy…

From the Clinco office
A busy summer turned into a busy autumn.  We’ve been hard at work in the Clinco offices, processing cases and moving matters forward for our...
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Success in Clinco’s third annual ISO27001 audit

From the Clinco office
At Clinco we have just undergone our third annual ISO27001 audit with our best ever results.  For those of you not familiar with ISO27001, it’s...
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Opening imaging CDs…Clinco is here to help!

Innovation and excellence
Opening imaging discs is a constant bugbear for those involved in clinical negligence cases.   At a recent conference hosted by Inspire MediLaw, those who expressed...
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Firm ordered to pay £100k after evidence mistake

The wider view
The case of Hanbury,  which was reported recently in the Law Society Gazette,  caught my eye.  Click here to see the article in question. It’s a salutary...
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How green is our office?

From the Clinco office
How green is our office? At Clinco we have a lot to think about in our day-to-day work. Analysing medical records requires total concentration.  However,...
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It’s 10 years since we opened the doors at Clinco and welcomed our first client

From the Clinco office
10 years and counting…! Time has gone very fast but it’s 10 years since we opened the doors at Clinco and welcomed our first client...
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Faster turnaround for your medical records when using electronic transfer!

From the Clinco office
Electronic transfer of medical records Clinco has been at the forefront of digital documentation and data security in relation to pagination of medical records over...
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No job too big or too small…

Innovation and excellence
This week our largest ever case and our smallest ever case were both, by complete coincidence, with us at the same time.  Both were sent...
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Autumn update

From the Clinco office
We’ve had a busy Autumn so far at Clinco.  Not much time to enjoy the beautiful sunshine outside!  But it’s been a productive and interesting...
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Favourable changes regarding disclosure of medical records following GDPR

From the Clinco office
One piece of good news for clinical negligence practitioners is that their requests for medical records from healthcare providers should now be met free of...
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Clinco ISO27001 external audit success

From the Clinco office
The ISO27001 external auditor came to the Clinco offices yesterday to scrutinise our data protection systems. These are subject to annual audit.  Having achieved the...
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ISO27001 data protection certification….a year in!

From the Clinco office
We’re just working up to our first external annual audit for ISO27001 – that’s the international data protection standard, which Clinco attained last summer.  We’re...
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GDPR long overdue?

The wider view
We’ve all seen so many articles and commentaries about GDPR in recent weeks that the tendency may be to ‘switch off’.  Wrong!  Those of us...
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‘First do no harm’ – but what when things go wrong?

The wider view
We’ve seen a couple of very high profile cases in the media recently, where mistakes made by doctors have had tragic consequences.  In the case...
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Costs in clinical negligence cases

The wider view
A front page article published in the Telegraph last week used very emotive language when discussing the costs of clinical negligence claims – the potential...
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Clinco – proud to be shortlisted for the Modern Law Awards 2018

From the Clinco office
It’s very pleasing that Clinco has been shortlisted in the Modern Law Awards 2018, and we look forward to the awards ceremony at the Royal...
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Evidential failures in criminal cases – is there an application to clinical negligence?

The wider view
Failings in case preparation in recent criminal cases We’ve all seen reports in the national press about failings in case preparation in recent criminal cases....
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Get your medical records paginated for the New Year…and a clear desk for the holiday season

Innovation and excellence
If you have medical records that need to be paginated and would like to get them off your desk,  send them to us at Clinco. ...
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Would you like to save your medical expert’s time and reduce the cost of his or her report?

Innovation and excellence
Would you like to save your medical expert’s time, reduce the cost of his report, and have your case brought to the top of the...
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Pagination of medical records is not a commodity

Innovation and excellence
The pagination of medical records is not a commodity, like steel or rice, where the product is always the same.   Pagination is a service, where...
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Going the distance – a challenge completed

From the Clinco office
I took a couple of days out of the office last week – and a day of the weekend – to walk a circular 66...
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Learning from Deaths in the NHS

The wider view
In December 2016 the CQC prepared a report called Learning, Candour and Responsibility which was critical of the way that Trusts respond to the death...
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Clinco – taking the lead on flexible employment

From the Clinco office
At Clinco, all staff are fully employed and office-based.  We believe this leads to consistency and quality from a fully integrated and supported team –...
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Regulation and compliance – please ask for a copy of our free GDPR checklist

Innovation and excellence
Having posted a blog last week about regulation in relation to medical records outsourcing, to tie in with what firms are doing to prepare for...
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Using a medical collation service – regulation and compliance

Innovation and excellence
It’s become common practice in recent years for clinical negligence practitioners to use a collation service - to order and paginate the medical records, and...
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Clinco achieves highly-rated data protection standard: ISO 27001

Innovation and excellence
We are delighted to announce that Clinco has achieved certification to the internationally recognised ISO 27001 standard in information security.  We believe that we are...
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Clinco are recruiting

From the Clinco office
Clinco are hiring! Clinco are seeking an experienced Medical Records Collator / Analyst to join their established team at their office in Discovery Park Sandwich....
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Clinco is supporting Headway on Pancake Day

Clinco is supporting Headway on Pancake Day

The wider view
Headway Pancake Day At Clinco we are supporting our charity of the year, Headway, by hosting a Headway pancake day.  We'll be serving up and...
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The Clinco Challenge!

Innovation and excellence
The quick turnaround of medical records is something we keep a close eye on at Clinco.  We have noticed in recent weeks we have had...
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Headway – Clinco’s charity of the year 2017

The wider view
Headway - raising the awareness of the impact of brain injury Headway is a well-established and effective charity which supports those living with the effects...
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Medical records collation – good communication is key

Innovation and excellence
Communication is key in medical records collation.  Probably the worst example of communication we ever came across in relation to collation of medical records was...
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Before…and after! Thanks to everyone who sponsored Clinco’s sleepout in support of Porchlight

The wider view
Before…and after! Thanks to everyone who sponsored Clinco’s sleepout in support of Porchlight. Porchlight do a great job helping the homeless in Kent. BEFORE... and AFTER!...
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#worldsbiggestcoffeemorning #Macmillan

The wider view
#worldsbiggestcoffeemorning #Macmillan #Clinco has had a brilliant morning supporting this worthwhile cause!   Katie, winner of the office bake-off! Well done and thank you to...
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In house analysis of medical records and data protection – is this the end of ‘kitchen table’ outsourcing..?

From the Clinco office
In house analysis of medical records and data protection are increasingly important for medical collators.  Experts and those involved in the external analysis of medical records...
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Clinco – expert and cost-effective case preparation in clinical negligence cases

Innovation and excellence
Who are Clinco? Clinco offer expert and cost-effective case preparation in clinical negligence cases. We undertake all records-related case preparation tasks from ordering, paginating and...
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Clinco is an ideal backup administrative resource for any of your scanning, copying or printing requirements

Innovation and excellence
Paperless Solutions Clinco now provides all administrative services for paperless solutions.  If your office is already running on a paperless system then we are an...
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Spot the difference?

Innovation and excellence
Can you spot the difference between this.... And this? These are copies of an anonymised medical record. Both of these pages were disclosed by the same...
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The benefits of going paperless

Innovation and excellence
Electronic records in medical negligence and personal injury: what are the benefits? Although at Clinco we love paper and will always be working with hard...
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Seven reasons to go paperless

Innovation and excellence
If you are a clinical negligence head of department, you will probably have considered going paperless or paper-light with your medical records.   Clinco can provide...
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Selection from medical records of key documents

Innovation and excellence
What is the connection between fixed fees and the selection of key documents from medical records? The traditional full collation of all records model will become outdated...
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Fixed fees on the horizon? Proactive solutions from Clinco, the expert lawyer-led service in medicolegal collation…

The wider view
Are fixed fees on the horizon? Clinco does not believe in cheap case preparation.  This is not safe practice for the injured patient (or the...
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Some reasons to go paperless (or paper-light) with your medical records

Innovation and excellence
Should I go paperless with my medical records? At Clinco we think this question is well worth considering.If you are a CN head of department,...
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Clinco has now collated the medical records in over two thousand cases

From the Clinco office
Clinco has now collated the medical records in over two thousand cases. We ordered in some fruit to celebrate!  
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How much should the collation of medical records cost?

Innovation and excellence
Clinco is  a well-established lawyer-led collation service to solicitors specialising in Clinical Negligence. We have a wide client base across the UK. Medical collation costs can...
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What about fixed costs in clinical negligence work?

The wider view
All consumers love a fixed fee.   What about fixed costs in clinical negligence work? If you are providing a service, shouldn’t you consider doing it...
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Duplicate medical records in safe hands with Clinco…

Innovation and excellence
Here is one hidden side of our work. Look how many duplicate medical records we extract each month in our collation work! Each page is checked,...
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Clinco – six today!

From the Clinco office
We often share cake in the office, but this time we had a good reason for a special one – 6 years of serving the...
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Discovery Park – great for business and great for the area!

The wider view
Clinco moved to Discovery Park early in 2014.  We received a warm welcome from everyone, from reception to security – nothing has been too much...
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Clinco seeks to recruit a number of nurse screeners to work as part of a team carrying out an independent review of medical records and assessing cases.

From the Clinco office
Clinco is recruiting!  We are a niche medicolegal consultancy based at Discovery Park.  We are looking for a nurse screener to work as part of...
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Clinco is recruiting!

From the Clinco office
From 1 June 2015 to 26 March 2016 – medical collation caseworker required to cover maternity leave (possibility of permanent position thereafter). Nursing, medical or...
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A few questions to ask your medical records collation service…

Innovation and excellence
Clinco offers a full inhouse medical records collation service. Here are a few questions to ask your collator if they send your medical records out for collators working from...
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Pagination of medical records

Innovation and excellence
Pagination of medical records – ie literally the numbering of pages – is not the medical collator’s favourite task. Traditionally the job of page numbering is done...
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Clinco’s lawyer-led ethos

From the Clinco office
Specialist solicitor, Shantala Heath, has just joined Clinco from practice to add to Clinco's lawyer-led ethos in our job of collating, sorting and indexing of medical records. Shantala...
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