Focus on cyber security is paramount and Clinco provides a protected environment maintained and managed by a set of stringent policies for protecting their clients data whilst records are being paginated.
Happy New Year to everyone for 2025! We will be back at work from Thursday 2 January, refreshed and ready to go after a good break over Christmas. We have plenty of work to be
At Clinco we are always looking for ways to improve our services. We have been reviewing our pagination methods in the light of the decisive switch to digital bundles since 2020 – we are hardly
It is 10 years this year since Clinco moved to Discovery Park, having outgrown our previous office. We’re very fortunate to occupy a well-designed modern building with comprehensive reception and support services, a gym, two
igh pagecount disclosure of medical records – pagination issues
Congratulations to the Panel reporting to the Scottish Government on the Transvaginal Mesh Case Record Review, on publication of their report this week. Click on this link to read the report: https://www.gov.scot/publications/transvaginal-mesh-case-record-review/ Clinco was pleased
Congratulations to our wonderful Records Manager, Sharon Philpott, who has completed 10 years at Clinco – lots more to come, we hope! Sharon has been a great colleague to us all and, as many of
Clinco was very pleased to have been asked to work for the Transvaginal Mesh Case Record Review commissioned by the Scottish Government, due to report later this year. Clinco’s remit was the collation and indexing
We’re very proud to announce that Clinco Associate Caseworker Katie Osborne-Kadinopoulos has passed her challenging pre-medical course with flying colours. This is quite something, as she worked for it in her spare time. Katie already
Commitment to our clients Clinco invests in data security – since 2017 we have worked in accordance with the ISO27001 standard, to ensure that all medical records sent to us for pagination are processed and
MEDICAL RECORDS ANALYSTS Clinco is looking for medical records analysts to join our specialised team. We collate and analyse medical evidence for lawyers and local authorities. Experience in reading and interpreting medical records is essential. Successful
Success for Clinco in 5th annual information security audit Clinco continues to build on established information security credentials, with another successful external audit of our information security management system. Our ISO27001 certificate was reissued in July
Clinco is pleased to have been asked to take part in the Scottish Government’s Case Record Review in relation to mesh implant surgery. The Case Record Review is one of a number of measures the
The groundwork is so important in medical records pagination. Any update is much more straightforward if the records have been sorted properly at the outset. For example, they should be divided into clinical specialties, admissions,
We hardly ever see cases where medical records have been changed after the event. We believe this is vanishingly rare and the vast majority of cases are dealt with in good faith by healthcare providers
Gillian Castle sustained a life-changing injury whilst giving birth in 2011 – a 4th degree tear, resulting in a permanent stoma. She was unable to get on with life with a new baby in the
At Clinco we’ve started 2021 assisting many of our clients to consolidate flexible and digital working. Working remotely? Clinco is a remote service, we are used to digital working. We’re well placed to advise and
Since March, we’ve been impressed by the versatility and resilience of our clients, who haven’t missed a beat as the pandemic hit. Some of them had already converted to paperless working, others adopted it swiftly
A move to more flexible and digital working At Clinco we’ve been busy through the summer and early autumn assisting many of our clients transition to more flexible and digital working. Here are some of
ISO 27001 re-certification We are delighted to say that following a rigorous two day external audit, Clinco has been recommended for re-certification to ISO 27001, the leading international standard on data security. Having completed our
We have been impressed by the resilience of the firms who have continued to send us new pagination instructions over the last month. It’s good to see that departments are working well and finding new
At Clinco, we aim to make a difference by working to a higher standard. So any firm instructing us should find their expectations exceeded. We are here to lighten the load, solve problems and do the
We posted our general observations recently on the recommendations of the CJC report published in October. As a medical records pagination service, our specific area of interest is the preparation of medical records. The report
The CJC report on fixed costs in lower value cases – some observations Fixed costs are back in the spotlight with the report of the CJC in October 2019. As a pagination service, we have
A busy summer turned into a busy autumn. We’ve been hard at work in the Clinco offices, processing cases and moving matters forward for our client firms. We’ve been seeing a number of very complex
At Clinco we have just undergone our third annual ISO27001 audit with our best ever results. For those of you not familiar with ISO27001, it’s the international data protection standard which we have chosen to
Opening imaging discs is a constant bugbear for those involved in clinical negligence cases. At a recent conference hosted by Inspire MediLaw, those who expressed their frustration included most of the experts and specialist solicitors
The case of Hanbury, which was reported recently in the Law Society Gazette, caught my eye. Click here to see the article in question. It’s a salutary tale. If a fatal case is being investigated, and there
How green is our office? At Clinco we have a lot to think about in our day-to-day work. Analysing medical records requires total concentration. However, we recently took some time out to carry out an
10 years and counting…! Time has gone very fast but it’s 10 years since we opened the doors at Clinco and welcomed our first client (still with us today). In that time, we have seen
Electronic transfer of medical records Clinco has been at the forefront of digital documentation and data security in relation to pagination of medical records over the last few years. There are still lots of firms
This week our largest ever case and our smallest ever case were both, by complete coincidence, with us at the same time. Both were sent out on the same day. The small one was only
We’ve had a busy Autumn so far at Clinco. Not much time to enjoy the beautiful sunshine outside! But it’s been a productive and interesting period. We’ll soon be getting in touch with our clients
One piece of good news for clinical negligence practitioners is that their requests for medical records from healthcare providers should now be met free of charge, and more quickly than was sometimes the case pre-GDPR.
The ISO27001 external auditor came to the Clinco offices yesterday to scrutinise our data protection systems. These are subject to annual audit. Having achieved the data protection standard last year, we now have 18 months’
We’re just working up to our first external annual audit for ISO27001 – that’s the international data protection standard, which Clinco attained last summer. We’re bringing our first audit a few weeks forward so we
We’ve all seen so many articles and commentaries about GDPR in recent weeks that the tendency may be to ‘switch off’. Wrong! Those of us who work daily with highly confidential medical records – as
We’ve seen a couple of very high profile cases in the media recently, where mistakes made by doctors have had tragic consequences. In the case of 6 year old Jack Adcock, paediatrician Dr H Bawa-Garba
A front page article published in the Telegraph last week used very emotive language when discussing the costs of clinical negligence claims – the potential bankruptcy of the NHS, no less, by implication due to
It’s very pleasing that Clinco has been shortlisted in the Modern Law Awards 2018, and we look forward to the awards ceremony at the Royal Lancaster Hotel W2 on Thursday evening. It should be a
Failings in case preparation in recent criminal cases We’ve all seen reports in the national press about failings in case preparation in recent criminal cases. In the most extreme case, a trial for rape collapsed
If you have medical records that need to be paginated and would like to get them off your desk, send them to us at Clinco. If you get them to us before 10 December, we’ll
Would you like to save your medical expert’s time, reduce the cost of his report, and have your case brought to the top of the pile? OK, we have the answer. Ask any experienced medical
The pagination of medical records is not a commodity, like steel or rice, where the product is always the same. Pagination is a service, where the quality may vary greatly from one pagination company to
I took a couple of days out of the office last week – and a day of the weekend – to walk a circular 66 mile loop of the beautiful East Kent countryside from Broadstairs
In December 2016 the CQC prepared a report called Learning, Candour and Responsibility which was critical of the way that Trusts respond to the death of patients under their care. In particular, the report highlighted
At Clinco, all staff are fully employed and office-based. We believe this leads to consistency and quality from a fully integrated and supported team – all essential when providing complex professional services such as the
Having posted a blog last week about regulation in relation to medical records outsourcing, to tie in with what firms are doing to prepare for the General Data Protection Regulation due to take effect from
It’s become common practice in recent years for clinical negligence practitioners to use a collation service – to order and paginate the medical records, and often to provide a chronological summary of events. Outsourcing makes
We are delighted to announce that Clinco has achieved certification to the internationally recognised ISO 27001 standard in information security. We believe that we are the first collation service in the UK to be accredited
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