Our aim is for clients to be reassured that their medical records are safe in our care.
Robust
information
security
management
As part of our commitment to providing a professional and ethical service, we maintain a robust information security management system. Clinco was accredited to ISO27001 in 2017, and has been successfully audited under the government’s Cyber Essentials standard in 2023.
Information
Commissioner's
Office
registration
We have been registered with the Information Commissioner’s Office since 2018 under reference ZA108329.
Physical
security
- Services are performed in-house, on a secure site which benefits from an onsite team, who are present 24 hours a day, 365 days a year.
- Premises are protected by CCTV cameras, intruder detection systems and site fire systems.
- Secure, onsite parcel and mail room.
IT
security
- Clinco has its own secure VLAN
- All data is backed up and encrypted
- All systems are protected by 2FA
- Systems are protected by a firewall
- Routine monthly patching and checking of all software
Documents,
policies and
procedures
- All business processes and procedures are fully documented.
- A comprehensive management system, incorporating information security, is in place.
- Confidentiality agreements are in place for employees, visitors and suppliers where appropriate.
Further details on our information security management system are available on request.
